You’ll receive an email with your booking confirmation and a PDF copy within 30 minutes of booking. Check your spam folder if you don't see it after that time. You can always resend the booking confirmation online if needed.

You can always check your booking details and status online in your CAFVY account. Log in and go to the "My Bookings" tab. You can also use the "My Bookings" link in your confirmation email.

Absolutely! You can do this via the self-service link provided in your confirmation email.

This depends on the property. Extra beds or cribs are subject to availability and may incur additional charges unless stated otherwise. Please get in touch with the property for more details.

No, but you can easily book a ride through apps like Uber or Careem or the city taxis in Dubai.

No, but the residential complex has various restaurants and food trucks. Delivery services like Talabat and Carriage are also available.

No, the villa has three rooms: the first two have queen-size beds, and the third has two single beds.

Usually, you’ll get a PDF booking confirmation via email within 30 minutes of booking. Check your inbox and spam folders if you don’t see it afterward. You can also view your booking details and status online by logging in and selecting "My Bookings." If you still can't find it after 24 hours, please get in touch with us.

Yes, we’ll refund the security deposit after inspecting the villa within a week of check-out.

You can find our social media accounts at the bottom of our webpage. Follow us to stay updated!

Yes! Follow our Snapchat account, “mo6," to get a discount code for each night you book.

Yes, the pool can be heated or cooled at the owner's discretion during summer and winter.

Yes, request this via WhatsApp or ask a nearby staff member.

No, based on your request, cleaning services are available for an additional charge. The cost depends on the number of hours and cleaners required.

There’s a lot to enjoy! You’ll find an artificial sea, public pools, gardens, playgrounds, golf, basketball, volleyball, and football courts, kid-friendly zoos, a shopping complex with a Carrefour, Starbucks, various restaurants, and other essential shops, as well as a clinic.

Unfortunately, parties are not allowed according to the law. However, small gatherings that don't inconvenience others or damage the villa are fine.

You can cancel your booking online on the CAFVY website. The property determines cancellation fees, which are included in your cancellation policy.

You won’t be charged any fees if your booking has free cancellation. If your booking is no longer accessible to cancel or is non-refundable, you might incur cancellation fees. The property imposes these fees.

We’ll send you an email confirming your cancellation. Check your spam folder if you don't see it in your inbox.

When you search for a room, your booking confirmation will contain the booking conditions, cancellation policy, and other room information.

If applicable, refunds will be processed immediately. Depending on your bank, it might take up to 30 business days or until your next billing cycle for the refund to appear. Your bank will convert the refund to your local currency.

You can easily change your booking dates through our website's self-service option. Just select the booking you want to modify and choose the new dates.

You can update the primary guest’s name using CAFVY’s self-service feature. Select your booking and update the guest’s name.

CAFVY offers a self-service option for making changes to your booking, including extending your stay. Please note that some bookings may have restrictions on changing dates.

CAFVY’s self-service feature allows you to modify your booking, including selecting new dates to shorten your stay. However, some bookings may have restrictions on changing dates.

You can send your special requests to the property using WhatsApp. Please note that all special requests are subject to availability and cannot be guaranteed by CAFVY.

All special requests are subject to availability and cannot be guaranteed by CAFVY. Upon receipt, we will forward your request to your preferred property, and you can follow up with the property when you check-in.

You can use WhatsApp to request an early check-in or late check-out. Please note that all special requests are subject to availability and cannot be guaranteed by CAFVY.

No, the villa has three rooms: the first two have queen-size beds, and the third room has two single beds.